Warranty

 

10 YEAR WARRANTY

The life expectancy of LED lamps is well over 100,000 hours. Your light will last an extremely long time. If anything goes wrong with the light within 10 years of purchase, we will repair or replace it for free! If you require warrantee service, please contact us for a return authorization.

You can contact us via email at sales@caribsun.com or call us at 224-848-1808 where you will be given a return authorization number and instructions for returning your light. We will repair or replace it (at our discretion) within 5 business days. This warranty covers the Caribbean Sun regardless of where the light was purchased.
30 DAY MONEY BACK GUARANTEE

If, for any reason, you are not 100% completely satisfied with the Caribbean Sun, you may return it for a full refund (does not include UPS charges). Please contact us for a return authorization and shipping address.


NOTE: This policy applies to lights purchased directly from this web site. If you purchased from one of our many web dealers, you must contact them. Most of our dealers offer the same 30 day return policy. We offer a 90 day money back guarantee for the Caribbean Sun RB (for acne treatment). There is a full refund for the first 30 days and a 15% restocking charge for units returned after 30 days up to 90 days.